How does a visit to a restaurant become an unforgettable experience? Of course, it’s all about the atmosphere and the quality of the food. But just as much on the smooth processes behind the scenes: like payment with luca Pay. La Gondola Due at Mexikoplatz knows all about this symbiosis.
“We touch all the senses,” promises owner Gent. His family has been running the restaurant since 2008 and has thus given Berlin’s southwest a Mediterranean place of longing. Amore, Pasione, Professione – more Italian, and by that we don’t just mean the language, you couldn’t express the program of this very special capital city Italian.
At La Gondola Due there is an atmosphere of cordiality. You immediately sense that this is a family business. In combination with the elegant interior design, this creates a place where one feels welcome and enjoys spending time – it is not without reason that a large part of the clientele consists of regulars. Every guest knows that his or her individual needs are taken into account and understood. “Service,” says Gent, “means for me that we are always flexible, that we respond to the wishes of our guests, that we are simply there and give our best.”
The kitchen creates Mediterranean delicacies à la minute. It goes without saying that the pasta here is homemade. And since only fresh ingredients are used, there is an extensive daily menu. The kitchen conjures with the best of what is available on the market every day: Fish and seafood, Argentine beef and pata negra, organic vegetables, exquisite herbs and spices. Especially the sauces delight with intense and surprising flavors. The chefs arrange each plate with great attention to detail, providing a visual treat as well.
Once a year, the kitchen team undergoes further training with a top chef in Italy. Each time, they bring back a few refinements from this workshop, for example, in terms of new dessert creations. And in service, too, they are constantly working to make the guest’s experience even more rounded. To ensure that staff spend less time processing payments and can provide guests with even more personalised service, La Gondola Due relies on luca Pay: a luca QR code is printed out with each receipt. Guests scan this code with their luca app and make the payment independently.
Tips arrive reliably to the staff with this payment process; they are simply added via preset percentages. “The nice thing about this preset,” Gent notes, “is that my people get more tips this way than before. This not only makes the guests happy, it makes my staff happy, too.”
What remains from a stay at La Gondola Due? Perhaps the feeling that you were able to unwind for a while and were completely pampered. And this is what you remember – just like a special vacation – possibly for years to come.
- La Gondola Due Beerenstraße 57, Zehlendorf, Tue-Sat 5pm-11:30pm, Sun 2pm-10pm, www.lagondoladue.de
Receive 20 percent discount on your bill
If you download the app or pay with Luca Pay for the first time, you will receive a one-time 20 percent discount (maximum amount: 100€) on the total bill in a restaurant or bar of your choice until August 31, as long as you can pay with Luca Pay. Not only that, but when you select your tip amount, Luca doubles your amount – you only pay your selected amount.
Convenient payment in many Berlin restaurants
You can already pay with Luca Pay in many Berlin restaurants and bars. If you no longer have the app, you can download it from the App Store (iOS) or Google Play Store (Android). As soon as you scan your first QR code, you can enter your contact details and desired payment method. Then you’re ready to go. Have fun feasting, discovering and paying!